Success stories 

At Roots Solutions we work closely with our customers to satisfy their business needs. Designing solutions that combine the expertise of our engineers, the reliability and performance of our infrastructure.
Therefore we see all our history and mile stones as a success stories.

History and Mile stones

Since 1999, founders and current partners of ROOTS Solutions have been pioneers in developing the VAS industry in the Middle-East and North Africa Region. Following is a summary of the work ROOTS’ team has accomplished:

1999 MEA : establishing, running and managing IVR platforms in Qatar, Kuwait and Bahrain for Call-Moyen-Orient Company under the respective names of Qatar-Call, Kuwait-Call and Bahrain-Call.

2002 Lebanon : establishing the first premium SMS HTTP connection with Lebanon’s two operator: Alfa and MTC-TOUCH.

2003 Syria : IVR and SMS platforms for Syrian Operators Syriatel and Areeba under the commercial name of Syria-Call

2003 Saudi Arabia : IVR Platform under the name of SAUDI-Call in KSA market for the only Saudi Operator present at time STC. The connection included 120 E1 lines and ran applications and promotions reaching a peak of 150,000 Calls per day. Biggest promotion of 36 Mercedes-Benz Cars during the holy month of Ramadan. 2004 – promotion of 7 Million Saudi Riyals – 2 Million USD in cash.

2004 Greece : establishing a SMS platform under the name of Greece-Call connected to Vodafone and Telestet operators.

2005 Egypt: integrating a complete solution for one of the First TV Interactive TV channels in the MEA (ETV – Entertainment TV). This operation included peaks of 50,000 SMS per day during promotions.

2006 Saudi Arabia : first introduction of the RMP® “ROOTS Messaging Platform” without Branding in the following companies: o Peacock Advertising: 58 SMPP connected shortcodes. 3 operators’ connections. A peak traffic of 120,000 SMS per day. Speed of outgoing Bulk SMS of 76 SMS/second. o SmartCall: 3 operators – 46 shortcodes. o StarCall: 3 Operators – 22 Shortcodes.

2007 Egypt: Running technically up to 11 at one time interactive fully-automated TV channels:

Name

Satellite

Frequency

Type & Notes

Religious

Al Rayah

NileSat

12206

Chatting TV (studio rental - Live programming)

Entertainment

HI TV

NileSat

12053

Chatting TV

MEGA TV

NileSat

12130

Chatting TV (live programming - 2 inhouse Studios)

Arab Woman TV

NileSat

12130

Chatting TV

WOW TV

NileSat

(Off-Air)

Chatting TV

News

Al Mustakillah

NileSat

10911

General

Zanoubia TV

Hotbird

(Off-Air)

General (live programming - 4 inhouse Studios)

SMS and Entertainment TV

Layali TV

NileSat

(Off-Air)

Chatting TV

Bint Il Halal

NileSat

(Off-Air)

Text TV

Rab3i TV

Noorsat

11662 V

Chatting TV

Tahani

NoorSat

11662 V

Text TV

Salwa

NoorSat

11662 V

Text TV

Afrah wa tahani

NoorSat

11662 V

Text TV

Primo

NoorSat

(Off-Air)

Text TV

Watani

NoorSat

11662 V

Text TV

Mesiar

NoorSat

(Off-Air)

Text TV



2008 Lebanon : Introduction of RMP® for end-customers. Operating under the name of COMEX. 6 SMPP operator connections. 48 HTTP VAS provider connections throughout the Arab World. Peaks of 250,000 SMS/day during the Final Vote of Star Academy MEA. 120,000 SMS during 8 hours in 2009/2010 New years Eve event organized on Regional Live show transmitted in 24 Arab Countries.

2009 KSA and Lebanon : Establishing Fully-owned operation in KSA and in Lebanon with 5 operators and 22 shortcodes, running promotions and news delivery services.